DIGITAL SOLUTIONS
Customers crave not just products but experiences that are marked by speed, convenience, and personalization in today’s retail landscape. From Scan For Help to Touchless e-Lockers, we have the solutions to digitize your operation. We specialize in partnering with medium to large-sized retailers, guiding them to cutting-edge digital solutions that increase revenue, reduce shrinkage, and save labor. We help you create an unparalleled customer experience that seamlessly merges technology with a human touch.
SCAN FOR HELP
Experience a customer service transformation with Scan For Help, redefining how customers connect with your staff through seamless real-time text conversations. You can leverage the customer’s own smartphone with our technology – transforming it into a swift and convenient gateway for instant communication. Say goodbye to the frustrating delays associated with traditional in-store call buttons and locked cases. The system keeps customers informed about the status of their service requests in real time, while associates gain enhanced clarity and accountability when fulfilling customer needs.
Added Benefits:
- Enhances customer service and loyalty
- User-friendly interface with Microsoft Teams platform integration
- Efficient and secure customer-to-frontline workers communication
- Increased basket size and sales revenue
- Trackable and measurable customer service interactions
- Simplifies the sales and customer service process for both customers and frontline work
IN-STORE FULFILLMENT TECHNOLOGY FOR FRICTIONLESS RETAIL
Our unique SaaS system combines the live benefits of brick and mortar with the instant gratification of the Internet. It answers the consumer’s need for immediacy by eliminating the annoying aspects of in-store shopping. At the same time, it decreases back-of-house product handling time and increases operational efficiencies.
Improve the in-store shopping experience and honor your customers’ valuable time.
Flexible and Scalable – Solve One or Any Combination of Challenges
- Eliminates locked security case friction
- Heightens brick-and-mortar BOPIS (Buy Online Pickup in Store) efficiency
- Simplifies the entire Returns process
- Expedites hassle-free large item purchases
- Makes out-of-stock items available for home delivery
Added Benefits
- Consumer’s smartphone driven; no app required
- No interface to existing computer systems necessary
- Uses exceptionally accurate, non-invasive, AI-driven inventory access methods
- All sales are credited to the store they take place in
- Scalable and easily customized
- The system honors and rewards the customer’s valuable time
Touchless E-Lockers
Discover a locker access system that simplifies how customers retrieve merchandise. With complete locker access via the customer’s smartphone, there is no need for paper slips, cards, codes, buttons, tablets, screens or any physical contact, eliminating the waiting game entirely. Honor your customer’s valuable time with a seamless, stress free experience.
Touchless E-Lockers Supports:
- Returns
- Rentals
- Buy Online, Pickup In Store (BOPIS)
- Buy In Store, Pick Up Now (BISPUN)
- Vending
Added Benefits:
- Automatically self-allocating lockers
- High level of security
- Improves back-of-house operational efficiency
- Decreases labor
- Available in metal or wood finishes to match any décor
LET'S Get STARTED
Contact us now to take your digital solutions to the next level.
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